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select home warranty roof coverage 2 10 Home Warranty. So shame on 2 10 Home Warranty for continuing to employ and dispatch such contractors when I'm so certain they are very aware of the countless complaints about this unprofessional and unreliable contractor!I am completely getting the run around from 2 10. They stated they were waiting on a diagnosis from the contractor before they could move forward. So, I called the contractor and they stated they had already submitted the diagnosis and were waiting for 2 10's approval. I called 2 10 back and they stated "ma'am we have 1,000's of claims to review" So, basically they take your money, but clearly don't the adequate resources or staff to resolve issues in a timely manner or just do the right human thing!This is a bad business model and what a poor way to treat paying customers. On to making a complaint to BBB. I will definitely not be recommending 2 10 to anyone EVER!There was something wrong with my AC switch. It was a Friday when the AC went out. I was at work and I called AHS to submit my claim because I did not have my information at that time to log in. Initially, when we did the claim, there was supposed to be a company and AHS said that they would come in that Monday. Also, they said that if it was an emergency, they would come in in that weekend.

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When he did not only was he not very professional he seemed to be very new to the trade and didn't know what he was doing. He ended up causing more problems than they started with and FORGOT to turn off the water to their garage apartment before he left for the evening and the next day the apartment was flooded which created a whole new slew of issues of having to replace carpet, sheet rock and molding. No thank you I don't need someone coming into my home and creating additional problems. We recently purchased our first home which was built in the 1920's. The age of the house along with my husband being away from home at least 60 hours a week and having a newborn + a 2 year old prompted us to purchase a plan through AHS. We'd hoped this would alleviate stress and unexpected expenses, but instead it has only added stress to our lives. Just to get a few small leaks repairs has taken over two months and one of them is still not fixed. Their contractor was definitely sketchy. AHS had us find our own contractor to diagnose the other, unfixed leak and said to have the contractor call in. Problem is of course the call wait times are over 30 minutes and the contractor wasn't going to wait on hold that long. I waited and AHS refused to discuss policy coverage on the repair since I wasn't the contractor.

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Even with perfect maintenance, nothing lasts forever. When your system or appliance breaks down, you could spend hundreds or thousands to repair or replace it, potentially causing a serious financial setback. Or, you can have it covered by your home warranty for just the cost of a service call. With these predictable costs, a home warranty service contract allows you to control the cost of home repairs. Rather than spending money on surprise repairs or replacements of systems and appliances, you can rest easy knowing that it’s all taken care of with your annual service contract fee and low cost service call fee. Homeowners also benefit from the peace of mind offered by a home warranty. You can feel confident about your home’s systems and appliances, as you won’t need to worry about them if they happen to break down or need replacement. Choice Home Warranty’s service contracts provide complete solutions for homeowners. That means whether your appliance or system requires repair or replacement, it will be taken care of. Choice Home Warranty’s local technicians are experts at diagnosing problems with systems and appliances. If they determine your equipment requires replacement, your new appliance or system will be covered for the same low service call fee as you would with a repair service.